Ward 2 Water District says some customers may have odd bill totals after meter misreadings
DENHAM SPRINGS - The Ward 2 Water District says that if you have received a high monthly water bill recently, it may be due to some meter malfunctions.
In a letter sent to customers and posted to social media Friday, the district said it recently implemented billing for a 12-month average. If the meter was under-read in the past, the account would continue to be under-billed until the meter was changed.
Once the meter changed, however, it is possible the new readings could results in a spike in bill prices or overcharging.
Ward Two said if a meter change had resulted in overcharging for water bills, you could be entitled to compensation or a payment plan.
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Any questions about the new plans can be directed to Ward Two at (225) 665-5188.